Quartier Florida, Sidi Maarouf - Casablanca - Maroc

Terms and conditions

TERMS OF SALES

1. Preamble
2. Purpose
3. Definitions
4. Product
5. Place an order
6. Prices
7. Execution of the order
8. Delivery
9. Method of payment
10. Confidentiality of Data
11. Cancel an order
12. Right of withdrawal
13. Warranty
14. Proof of transactions paid by credit card
15. Force majeure

WARNING

You have just logged on to the Www.ca.ma site of the Company [Casablanca Suites & Spa].
You must carefully read the following provisions as they constitute a contact establishing the general terms and conditions of the products and services of the Company’s electronic catalog (or shop) [Casablanca Suites & Spa]..
The “click” that you will execute after completing your order form constitutes the validation of your order and will be irrevocable acceptance of these terms and conditions.
Consequently, you may only order products or services if you agree to the terms and conditions set out below.

1. Preamble

The following general conditions of sale govern all the transactions established in the web catalog of [CASABLANCA SUITES & SPA]. Any order placed on this site implies the customer’s unconditional and irrevocable acceptance of these conditions.

2. Purpose

This contract is a distance contract to define the rights and obligations of the parties in connection with the sale of the products of the company [CASABLANCA SUITES & SPA], on the Internet, via the platform e.
Www.ca.ma a service and trademark registered by [CASABLANCA SUITES & SPA] S.A.

3. Definitions

In the remainder of the contract, each of the above-mentioned expressions shall have the same meaning as in its definition, namely:
• “Remote contract” means any contract concerning goods or services between the Company [CASABLANCA SUITES & SPA] and a Consumer within the framework of a system of sale or of services of remote service organized by the Company [CASABLANCA SUITES & SPA] which, for this contract, uses the Internet exclusively until the conclusion of the contract, including the conclusion of the contract itself.
• “Consumer” means any natural person who, in this contract, is acting for purposes that are outside the scope of his professional activity.
• “Purchase Order”: document that specifies the characteristics of the Products ordered by the Consumer and which must be signed by him by “double clicking” to engage him.
• “Order” means an act by which the Consumer agrees to purchase Products and the Company [CASABLANCA SUITES & SPA] to deliver them.

4. Product

All products in the catalog are marketed while quantities last.
The company [CASABLANCA SUITES & SPA] reserves the right to remove from the catalog an item without notice, it can not in any case be obliged to compensate or cancel an order due to the impossibility of using the product bought for a reason of incompatibility with the equipment already owned by the buyer.

5. Place an order

After having found the product (s) of interest, click on the ” order ” button, the product is then added to your order form.
You can at any time modify your order form and you can return to the catalog by pressing continue shopping.
When you have finished your purchases, validate your order by clicking on the ” pay ” order button.
In the event of an error on your part, at the time of your seizure on the order form, we advise you to send us within 24 hours a request for cancellation by e-mail; After cancellation of the order by [CASABLANCA SUITES & SPA], you can order again.

6. Prices

The prices mentioned in the catalog are indicated in Moroccan dirham excluding tax, are valid at the time of their consultation by the customer and are those in effect at the time of the order.
the VAT is calculated in the order form according to the rate applicable on the day of the order. The order form and transactions are done in Moroccan DH.
Any change in the rate will automatically be reflected in the price of the products.

7. Execution of the order

The order will be executed no later than 7 days from the day following the day on which the Consumer ordered.
In the event of unavailability of the Product ordered, the Consumer will be informed as soon as possible and will be able to cancel his order.
He will then have the unavailability of the Product ordered, the Consumer will be informed as soon as possible and will be able to cancel his order.
He will then have the choice of requesting either the refund of the sums paid within thirty days at the latest of their payment, or the exchange of the Product.

8. Delivery

Delivery is not provided by [CASABLANCA SUITES & SPA], the customer will receive his goods in the delivery address indicated on his Purchase Order.
The Products are delivered to the address indicated by the Consumer on the Order Form. The Consumer is obliged to check the packaging of the goods on delivery and to report the damage due to the carrier on the delivery note as well as to the Company [CASABLANCA SUITES & SPA] within one day.
The Consumer may, at his request, obtain an invoice sent to the delivery address by validating the option provided on the Purchase Order.

How much does delivery cost?
The transport costs are borne by the buyer,
– In Morocco and abroad, they are based on XXXX rates in registered mail.
– Our prices are inclusive of tax and are calculated on the basis of the weight of the products.
– The cost of transporting your delivery is indicated on your invoice.
– It decreases with the quantity ordered. The best way is to consolidate your orders.
What are the delivery times ?
Your order is shipped within 48 hours, subject to stock availability, after receipt of your payment.
In Morocco and abroad, the articles will be sent to you by registered post.
Any delays can not give rise to damages, cancellation of orders or refusal to take delivery.

9. Method of payment

To pay your order, you choose the method of payment from those offered by [CASABLANCA SUITES & SPA] at the payment page level.

In this case, the delivery of the transaction to debit your account is made within one day after the date of delivery confirmation.

Your Multi-Channel payments are secured by the Interbank Monetics Center (MIC), which offers a fully secure payment service.

The Consumer guarantees the Company [CASABLANCA SUITES & SPA] that he has the necessary authorizations to use the method of payment chosen by him, when validating the Purchase Order.
In the event of payment by credit card, the provisions relating to the fraudulent use of the means of payment provided for in the agreements concluded between the Consumer and the card issuer between the Company [CASABLANCA SUITES & SPA] and its banking establishment apply.

10. Confidentiality of Data

The information you are requested to
your order and they will be treated confidentially.
You have the right to rectify the data concerning you.
You may receive advertisements from [CASABLANCA SUITES & SPA] unless you have stipulated that you refuse to use your personal data for its purposes.

11. Cancel an order paid by credit card

12. Right of withdrawal

From the date of delivery of your order, you have a 7 days deadline to claim your right of withdrawal, and be fully reimbursed. The costs of returning the goods remaining at your expense. However, only goods returned in perfect condition for resale, complete and in their original (unopened) packaging may be refunded.

13. Warranty

All products sold in the catalog are warranted against manufacturing defects and material defects. The duration of this guarantee is at least one year (from the date of invoice). In the event of a return of non-defective material, shipping and handling charges may be invoiced to the customer. This warranty does not cover damage resulting from accidents, misuse or negligence.

14. Proof of transactions paid by credit card

The data recorded by the CMI on the Multi-Channel Payment Platform on behalf of [CASABLANCA SUITES & SPA] constitutes proof of all commercial transactions between you and the company [CASABLANCA SUITES & SPA].

15. Force majeure

[CASABLANCA SUITES & SPA] shall be held responsible for the performance of its obligations only to the extent that no event of force majeure hinders them.